Tech

Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents but insists humans are still needed in the function.

Google avoids breakup in landmark monopoly case, with the court instead imposing limits on exclusive search contracts, data, and app store terms.

An iPhone 17 pre-launch survey by SellCell shows plenty of interest, but high prices and rival foldables pose hurdles.

Discover how AI voice analytics enhances contact center efficiency. Explore use cases across various industries and understand how they can benefit your team.

The two finalised a trade deal in July that saw the majority of European exports subject to a 15% tariff.

To reduce security threats within your organization, you must prioritize security risk management. Here are some best practices to follow, as well as some top resources from TechRepublic Premium.

Microsoft deepens ties with the US government, offering AI tools and discounts to modernize services, boost security, and save billions in IT costs.