Is a Virtual Contact Center Viable for Busy Companies?
Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting agents work remotely.
Contact Centers: The Complete Guide for Beginners
Learn everything you need to know about contact centers, from terminology and features to enterprise capabilities and deployment types.
Volt Typhoon Hackers Exploit Zero-Day Vulnerability in Versa Director Servers Used by MSPs, ISPs
There are approximately 163 devices worldwide that are still exposed to attack via the CVE-2024-39717 vulnerability.
NordVPN vs Proton VPN (2024): Which VPN Should You Choose?
While Proton VPN’s strong focus on privacy is enticing, NordVPN’s fast-performing and all-around VPN service is the better overall package between the two.
Don’t Leave Your Digital Security to Chance: Get Norton 360
Norton 360 Standard offers award-winning protection for your digital life — malware defense, cloud backup, and a VPN — for just $17.99 for a 15-month plan.
Man posing as teen YouTuber jailed for global sextortion
Muhammad Zain Ul Abideen Rasheed blackmailed 286 people – majority of them children – from 20 countries. Read More
Esports champ wants to get into real world of motorsport
Luke Bennett won a cash prize after winning the sim racing event at the Esports World Cup in Riyadh. Read More
Can Barbie help beat teen smartphone addiction?
Manufacturer HMD says it is trying to help people who want less ‘digital impact’ in their lives. Read More
Zuckerberg regrets bowing to Biden ‘pressure’ over Covid
The billionaire says White House officials pressured Meta to remove content ‘for months’ in 2021. Read More
APAC Telcos Poised to Lead Global 6G Rollout
5G in APAC is also growing strongly in 2024, with the region considered a global “hotspot” for 5G standalone networks.