Tech

Why the Rate Center Matters When You Buy or Port Numbers

Learn how selecting the right rate center can help you maximize savings on calls for your business and customers.

Sony’s 3D platformer takes four prizes at the ceremony dubbed “the biggest night in gaming”. Read More

Ideally, generative AI should augment, not replace, cybersecurity workers. But ROI still proves a challenge.

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment.

TechRepublic looks back at the biggest artificial intelligence stories of 2024, from Apple putting AI in phones to global governments weighing in.

OpenAI’s generative search engine now accepts more naturalistic voice queries. It is available globally on any platform that uses ChatGPT.

Fourteen North Koreans have been charged with fraud in the US over an alleged long-running conspiracy. Read More

Astrill VPN is touted as one of the best VPNs around. But is it worth the extra money?

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them.

Thoughtful use of IVR routing can streamline operations almost immediately. Learn how to connect customers faster for a better experience.