ChatGPT Search Enters General Availability
OpenAI’s generative search engine now accepts more naturalistic voice queries. It is available globally on any platform that uses ChatGPT.
N Korea made millions from remote work scheme, US says
Fourteen North Koreans have been charged with fraud in the US over an alleged long-running conspiracy. Read More
Astrill VPN Review: Features, Performance, and Insights
Astrill VPN is touted as one of the best VPNs around. But is it worth the extra money?
6 Reasons Callers Skip Your IVR Survey (+ Easy Fixes)
If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them.
All 6 Types of IVR Routing and When to Use Each One
Thoughtful use of IVR routing can streamline operations almost immediately. Learn how to connect customers faster for a better experience.
Controversial chatbot’s safety measures ‘a sticking plaster’
Character.ai is facing legal action in the US over claims a bot on the site encouraged a teenager to kill his parents. Read More
Ransomware to Cause ‘Bumpy’ Security Ride in 2025
Cashed-up ransomware criminals may exploit more zero days while potential blanket ransomware payment bans hang over defenders like a shadow.
Mark Zuckerberg’s Meta donates $1m to Trump fund
It appears to be the latest attempt by the Meta boss to build a closer relationship with the incoming president. Read More
5 Best Practices for Setting Up a Smooth IVR Phone Tree
Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best practices to follow.
Europe Selects Sites for Seven AI Factories
The dedicated AI research facilities will be located in Finland, Germany, Greece, Italy, Luxembourg, Spain, and Sweden.