5 Call Queue Management Tips to Survive Peak Hour Traffic
Discover the best call queue management tactics to decrease wait times without hiring more call center agents.
What is a Fax ATA, and How to Select the Right One
Landlines are being phased out, but a fax ATA will let you keep using your old equipment for years to come.
Can You Fax a Check? Yes. Follow These Steps to Do it Safely
Discover how to legally, securely, and quickly fax a check whether you’re using a traditional fax machine or an online faxing service.
US ‘click to cancel’ rule to ban subscription traps
New rule requires businesses to make subscribing and cancelling subscriptions equally simple. Read More
Advance Your Career with These Data Science Skills
Eight courses and 50+ hours of hands-on training in Python, machine learning, Power BI, PySpark, and more.
Firm hacked after accidentally hiring North Korean cyber criminal
The hacker downloaded sensitive data from the company and used it to send a ransom demand. Read More
Twitch streamer Asmongold suspended after Palestinian rant
The streamer, real name Zach Hoyt, later apologised online for his comments. Read More
Microsoft: Ransomware Attacks Growing More Dangerous, Complex
Attackers launched 600 million cybercriminal and nation-state threats on Microsoft customers daily, including ransomware attacks, in the last year, according to the tech giant.
POS Terminals Explained By Experts: A Complete Guide For 2024
Today’s point of sale terminals bring convenience to both customers and businesses with mobile hardware, user-friendly touchscreens, and out-of-the-box setups.
UK considering EU-style common charging cable
The EU previously introduced a law requiring new electronic devices to use the same type of cable in 2022. Read More