Google Abusing Dominant Position in Ad Tech Sector, Says U.K. Government
Google owns four prominent ad tech tools, and the Competition and Markets Authority said it is using its industry dominance to prevent competition from rivals.
Tenable: 26,500 Cyber Vulnerabilities Risk SE Asia’s Banks
The internet-facing assets were found to be susceptible to potential exploitation in a sample of 90 banking and financial services organisations.
Microsoft PowerToys: Advanced Paste Tool Overview
The latest update in Microsoft PowerToys enhances productivity and streamlines workflows.
Lead with Confidence and Integrity in the Digital Age — Course Package on Sale for $30
Learn all about essential leadership skills and ethical strategies to drive your business forward with this comprehensive Leadership Essentials bundle.
Volvo gives up plan to sell only EVs by 2030
The car maker’s decision comes as industry faces slowing demand in some major markets for electric vehicles. Read More
Phone companies asked to help tackle rise in thefts
Some 78,000 people had their phone or bag snatched last year, more than double the previous year. Read More
Inside the deepfake porn crisis engulfing Korean schools
The crisis engulfing more than 500 schools and universities involves many underage victims. Read More
Does “Off-the-Shelf” Contact Center Integration Really Work?
CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See how it really works here.
7 Proven Ways to Elevate Your Contact Center Experience
Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time tomorrow.
5 Proven Benefits of Contact Center Workforce Optimization
Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences.