Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation.
The post Salesforce Makes $3.6B Play for AI Customer Service appeared first on TechRepublic.
Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation.
The post Salesforce Makes $3.6B Play for AI Customer Service appeared first on TechRepublic.