Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
The post Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers appeared first on TechRepublic.
Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
The post Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers appeared first on TechRepublic.