Is the IVR Menu Dead? Well, That Depends
In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support. Here’s why.
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Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
21 IVR Scripts You Can Steal (And How to Use Them)
Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction.
US top doctor calls for cancer warnings on alcohol
Surgeon General Vivek Murthy says warning labels should be updated to increase awareness of links to seven types of cancer. Read More
This Trusted App Helps Sluggish PCs Work Faster
CCleaner speeds up sluggish PCs by clearing junk files, fixing registry issues, and optimizing performance.
Sweep Accounts Explained: Different Types & How They Work
When researching the best account options for your business, you may have come across the sweep account product. How can it benefit your company? This article will explain how sweep accounts work and what type to consider when you open… Read More »Sweep Accounts Explained: Different Types & How They Work
Israel confirms it is holding Gaza hospital chief Abu Safiya
The IDF had earlier told a local NGO it was unaware of his case, sparking concern. Read More
Pigs in blankets and fizz help boost Lidl Christmas sales
The supermarket chain said it achieved its best Christmas on record in 2024, although growth has slowed. Read More
Crypto fugitive Do Kwon extradited to US over $40bn crash
US authorities allege he was responsible for the collapse of two coins, prompting a massive crypto sell-off. Read More
House prices rose by 4.7% in 2024, says Nationwide
Housing market activity remained “remarkably resilient” despite affordability challenges, the lender says. Read More