Yes, a Multichannel Contact Center CAN Replace a Dozen Apps
Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.
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Trump says Syria is ‘not our fight’ – staying out may not be so easy
The incoming US president has vowed not to involve America in foreign conflicts, but Assad’s dramatic fall has upended the region’s balance of power. Read More
Bloody siege ends Myanmar army control of western border
Insurgents seized Myanmar’s border with Bangladesh in one of the bloodiest battles of the civil war. Read More
Why ‘digital twins’ could speed up drug discovery
AI can create digital humans and digital organs that can be used in clinical trials. Read More
Hate people fidgeting? Join the misokinesia club
Why hair twiddling, pen tapping or thigh jiggling can cause rage and distress for some people. Read More
Net closing in on South Korea’s president as MPs get death threats over impeachment vote
Yoon Suk Yeol – whose attempt to impose martial law backfired – faces another vote in parliament this weekend. Read More
EXACT Steps to Find Your Network Security Key On ALL Devices
Connecting a new device or troubleshooting your network? Here’s how to find any type of network security key.
‘I wish he’d lived to see new Syria’ – Crowds bury anti-Assad activist
Mazen al-Hamada, who returned to Syria from the Netherlands, had publicly testified on the torture he faced while in prison. Read More
‘My insurers say Storm Darragh was not a storm’
Dennis Iliffe’s insurers say the winds that damaged his home were 2mph too slow for them to pay out. Read More
British trader found guilty of £1.4bn fraud
He was sentenced to 12 years in prison – the heaviest penalty ever for a Danish fraud case. Read More