When Customers Adore Queue Callbacks (+3 Times They Don’t)
Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers.
Home »
News
Popular weight-loss drug Wegovy goes on sale in China
There are 180 million people living with obesity in China, who will now be able to purchase the treatment. Read More
Over £11.5 Million Lost to UK Online Shopping Fraud During Christmas 2023
This marks at least a £1.1 million increase over the previous year, and Britain’s cyber chief says that AI is partly to blame.
Son of Norwegian princess arrested on suspicion of rape
The 27-year-old, who is the stepson of the heir to the throne, is in detention in Oslo. Read More
British Airways says ‘tech issue’ resolved after delays
Passengers had reported delays, but the airline says flights were not cancelled. Read More
Action needed after baby feed deaths, says coroner
A law change is needed after three babies die after being given contaminated feed, a coroner says. Read More
How to Choose Payroll Software: Key Factors and Tips
With dozens of payroll services on the market, how can you tell which one is right for your business? We explain how to evaluate products so you can find the best payroll software for your needs.
The 6 Best Free Antivirus Software Providers for Mac in 2024
Security-conscious Mac users may need more protection than their built-in tools provide. Learn about the extra features and functionality offered by the best free antivirus software providers for Mac in 2024.
5 Reasons Your Business Should Consider Remote Access Software
Find out what remote access software is, how it works, and why you should consider it for you and your business.
Gisèle Pelicot condemns rape accused and says French society must change
She has waived her right to anonymity so the entire trial can be heard in public. Read More