Hospice leaders warn hundreds of beds out of use
A lack of funding and staff are blamed as hospices close beds permanently or take them out of use. Read More
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ACD vs IVR: Which One Will Save You More Customers?
Struggling to choose between ACD vs IVR? Learn which one’s best if you have to choose and when you should use both.
‘We’re attacked and abused as we try to save lives’
Almost 45,000 assaults were recorded by ambulance services across England over the last five years. Read More
The awkward parallels between the Biden and Trump convictions
Joe Biden’s criticism of a politicised justice system echoes sentiments regularly used by Donald Trump. Read More
Nobel Peace Prize winner says UN failing to bring IS to justice
Ten years after IS’ genocide, Nadia Murad, one of BBC’s 100 women, says the UN has failed Yazidis. Read More
Survival ‘possible’ in no confidence vote, says French PM
Barnier says he is not “at fault” ahead of a vote which he is widely predicted to lose. Read More
Namibia elects first female president in disputed poll
Netumbo Nandi-Ndaitwah wins with 57% of the vote but her rival said there was electoral malpractice. Read More
Meta to Face €550 Million Lawsuit in Spain Over Targeted Advertising
The Association of Information Media, representing 90 Spanish media outlets, accuses Facebook’s parent company of violating E.U. data protection laws.
Self-check-in banned for Italian holiday rentals
Italian authorities said hosts must check the identities of guests in person Read More
Stanford Report: US Dominates Global AI Rankings
The Stanford Institute for Human-Centered AI provides a tool for businesses to explore the global AI landscape.