Former Qantas boss exit pay slashed by millions
Alan Joyce will lose $9.2m following a series of scandals and legal cases during his tenure. Read More
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Lyles’ bid for Olympic sprint double wrecked by Covid
Noah Lyles feels “proud” to win 200m bronze after hopes of becoming the first man since Usain Bolt to complete an individual Olympic sprint double were wrecked by Covid-19. Read More
Why did the alligator cross the road? Blame Tropical Storm Debby
As rain drenches the US south, alligators and catfish are testing new waters – from puddles to backyard pools. Read More
Zoho CRM vs monday CRM (2024): Which is Better?
Compare Zoho CRM and monday CRM as sales tracking and collaboration solutions. Explore their features, pricing, and pros and cons to find the best fit for your team.
How to Offer Secure IVR Banking and Authenticate Callers
Discover how to safeguard IVR banking from hackers and implement secure authentication methods for customer protection. Find out how these digital alternatives benefit both customers and agents.
Global Nonprofit Technovation Helps Girls Solve Local Problems Using AI
Founder Tara Chklovski speaks about how young women who demonstrate proficiency in solving real-world problems with tech can help solve the industry’s gender gap.
How to Add an IVR Payment Option and Automate Collections
Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options for your business, including necessary software and troubleshooting tips.
Harris rejects claims she would support Israel arms embargo
The news comes after Ms Harris was heckled at a rally in Michigan by pro-Palestinian protestors. Read More
Apple Intelligence EU: Potential Mac Release Amid DMA Rules
Apple Intelligence may launch on EU Macs, bypassing DMA rules, while iOS users await AI features amid ongoing regulatory challenges.
Turnover Rates Plus 10 More New Call Center Statistics
Do you know the most important metrics to measure in a call center? Uncover essential call center statistics for maximizing efficiency, including turnover rates, answer speeds, and customer satisfaction scores.