Agents Replaced By Outbound IVR Are Grateful — Here’s Why
Discover how outbound IVR systems boost call center efficiency, enhance agent job satisfaction, and improve customer service.
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How to Never Pay Long Distance Calling Fees Again
Discover everything you need to know about long distance calling, including what it means and how to avoid fees, in our in-depth guide.
Only my body is alive – Libyans in limbo a year after flood
A year after losing close family after dams burst above Derna, Abdul Aziz Aldali is still grieving. Read More
Nurses working in fear: BBC visits mpox frontline
The BBC visits a clinic at the epicentre of the outbreak where the rate of infections is increasing. Read More
Nimble CRM Review (2024): Features, Pros, Cons and Pricing
Get an in-depth review of Nimble CRM, covering its features, pricing, pros, and cons. Find out if it’s the right tool for your business.
Bolsonaro awarded damages in palace furniture row
Luiz Inácio Lula da Silva had accused Jair Bolsonaro of taking objects from the Alvorada Palace. Read More
Patch Tuesday for September 2024: Microsoft Catches Four Zero-Day Vulnerabilities
A Mark of the Web security alert vulnerability and three others have been exploited in the wild and are now covered by Redmond’s monthly patch batch.
The midwives who stopped murdering girls and started saving them
In rural India, a group of midwives routinely murdered newborn girls – and then began to resist. Read More
Dave Grohl admits fathering child outside of his marriage
The Foo Fighters frontman posted an announcement on his Instagram page but has turned off comments. Read More
Inmate awarded $100m in default judgement against Sean ‘Diddy’ Combs
The inmate had accused the rapper of drugging and sexually assaulting him nearly 30 years ago. Read More